Make your reservation

Please call the Group Tour Department at 978-542-1514; fax 978-745-7550; or email grouptours@pem.org to make a reservation.

Reservation Information

A group consists of a minimum of 10 participants with a maximum number to be determined on a case-by-case basis. Guided tours require a minimum of three weeks’ advance notice and a credit card to hold the reservation.

Group leaders must submit a completed reservation request form to the Group Tour Department at least three weeks prior to the proposed arrival date. Requests must include two possible arrival dates. Requests are not confirmed until a representative from the Group Tour Department sends a written confirmation by e-mail, mail or fax.

Groups that prefer to visit the museum’s collections without a docent may do so with one week’s advance notice.

Groups with reservations for Yin Yu Tang: A Chinese House are guaranteed access only for the specific time reserved. If you arrive late, you may visit the house only for the remainder of the time slot originally reserved.

Groups without reservations for Yin Yu Tang are not guaranteed entry. It is quite probable that availability to the house on the day of your visit will be limited. If any member of your group is interested in reserving a ticket for Yin Yu Tang, the admission is FREE. This is in addition to your group price. Please inform all members of your group prior to arrival.

Group Check-in Process

Groups scheduled for a guided tour should plan to arrive 15 minutes prior to the scheduled tour start time. Please note: It is important to arrive on time. Docents will wait only 15 minutes past the scheduled start time unless notified that the group will be late.

Self-guided groups should plan to arrive at the time indicated on the confirmation letter. The group leader should proceed to the admissions desk to collect admission stickers and finalize the payment. The rest of the group should proceed to the coatroom and/or the restrooms and gather in the Atrium to begin the tour.

Catering & Dining Options

Please contact the Group Tour Department for a selection of lunch or tea menu options provided by our exclusive caterer. Arrangements must be made at least three weeks in advance.