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Guest Services Representative

The Guest Services Department of the Peabody Essex Museum has openings for part-time Guest Services Representatives.  This position involves working directly with guests to ensure a positive visitor experience at the museum.  Duties include, but are not limited to, working at the Admissions Desk, Membership Desk, Information Desk, Special Exhibition podiums, and Reservation Desk. Other responsibilities within the department include reception for the Museum Office Center, staffing the coatroom, administrative support work, and general customer service for museum visitors, members, and staff. Must be available to work some weekend and holiday hours.

Qualifications:

College degree or equivalent combination of education and relevant work experience, computer proficiency, and customer service experience preferred. Professional and cordial demeanor required.

No phone calls will be taken for this position.  Please submit resumes with a cover letter to Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970, or by email to jobs@pem.org.

The Goddess Vasurimala, a wooden statue made in the mid 19th century, graces PEM's Indian art gallery.
The Goddess Vasurimala, a wooden statue made in the mid 19th century, graces PEM's
Indian art gallery.

INFORMATION
Please send a cover letter with your resume and salary requirements to the person whose name is listed with the open positions at the Peabody Essex Museum, East India Square, Salem, MA 01970, or stop by our admissions desk to complete an application. We are an Equal Opportunity Employer.



Assistant Director for Adult Programs

The Peabody Essex Museum, one of the most dynamic art museums in the nation, is seeking a highly talented Assistant Director for Adult Programs, a newly created position in the Education Department to oversee and guide the work of public programs and docent staff. Under the direction of the Director of Education and Interpretation, the successful candidate will provide strategic leadership and develop new initiatives to maximize audience potential, provide multiple access points, and create engaging experiences of art and culture for adult and general audiences. The Assistant Director establishes partnerships both internally and externally to position the museum as a unique and significant program provider locally and nationally. The Assistant Director also advances the success of existing programs, such as lectures and panels, artist presentations, performances, and the museum's signature Atrium Alive weekend events, as well as ensures high quality training and strong pedagogical skills among the docent corps.

The Assistant Director must have at least five years experience in museum education and a proven track record of developing and implementing successful and multi-faceted programs for a variety of adult audiences. Strong collaborative skills, budget management, demonstrated experience forging effective partnerships between cultural organizations, and an interdisciplinary approach are essential. Working knowledge of world cultures and visual and performing arts is also essential. The successful candidate must have supervisory experience and the ability to effectively mentor direct reports for success. In addition, the candidate will have excellent written and oral communications skills, and the ability to engage communities and attract outside funders.

A Master's degree or the equivalent combination of experience and education in a related field is required.

Interested candidates should send their resumes with cover letters and salary requirements, to Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970-3783 or apply by email to jobs@pem.org.



Exhibition Designer

The Exhibition Design department at the Peabody Essex Museum is inviting applications to fill a temporary, full time position. PEM is seeking a competent VectorWorks designer to work within our department from August 1 through November 1, 2008. The ideal candidate for this position will need to have the following skill set:

  • Ability to competently create 2D architectural layouts in VectorWorks (Architect) 12.5 and 3D axiomatic drawings
  • Draft plans for production of exhibit casework and furniture
  • Ability to solve problems independently and demonstrate flexibility in the work environment
  • Fluency in Word and Excel requested, but not required

Please send your cover letter and resume to: Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970, fax to 978-740-3630 or email jobs@pem.org. No phone calls please.



Security Guards

Seeking part time Security Guards whose prime responsibilities include safeguarding people and property within the museum complex as well as enforcing all museum safety and security policies and procedures. The ideal candidates must have a professional attitude, enjoy working with the public and possess good communications skills. A variety of shifts are available. Training and uniforms are provided.

Please send your cover letter and resume to: Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970, or email jobs@pem.org. No phone calls please. We are an Equal Employment Opportunity employer.



Security Console Operators

Seeking Security Console Operators who will be responsible for the day-to-day operation of the Museum’s Security Control Center. Responsibilities include: operating, maintaining, & monitoring computer driven security, access, surveillance, life safety & operational systems. Respond to & coordinates alarm response. Requirements include: High School education; or technical school preferred. A minimum of one yr related experience; technical, computer-based security/fire systems programming/operation a plus. Prior museum or central station experience desired. Must possess superior PC, communication, organization, and customer service skills. FT & PT with benefits. Weekend, night & holiday shifts required.

Please send your cover letter and resume to: Human Resources, Peabody Essex Museum, East India Square, Salem, MA 01970, or email jobs@pem.org. No phone calls please. We are an Equal Employment Opportunity employer.



Museum Action Corps Internship Program

The Museum Action Corps is a unique internship program that provides opportunities for a culturally diverse group of students from Massachusetts, ages 16 to 21, to learn about museums firsthand and to gain valuable professional work experience. The Museum Action Corps combines paid, museum-based employment with leadership and creativity development to broaden students' perspectives on work and their role as members of various communities. The MAC program is funded by The Education through Cultural and Historical Organizations (ECHO) Act, which is an enrichment initiative serving children, teachers and adult learners. ECHO programs are produced jointly and individually through a collaboration of six regional organizations: Alaska Native Heritage Center; North Slope Borough ECHO Project; Bishop Museum; New Bedford ECHO Project; Peabody Essex Museum; and the Mississippi Band of Choctaw Indians. Working with schools and community-based organizations, ECHO programs amplify educational benefits, foster appreciation of culture and history, and assist communities in maximizing the social benefits of new technologies.

High School Internships consist of 200 hours of paid work.  Eligibility for this position is limited to individuals ages 16 to 18 who currently live and attend high school in Massachusetts.

College Internships consist of 400 hours of paid work.  Eligibility for this position is limited to individuals ages 17 to 21 who currently either live or attend college or university in Massachusetts.  Residents of Massachusetts attending college or university outside the state are also eligible.  Students also must be interested in pursuing a professional career in the field the internship concentrates on.  These internships are also available for college credit if officially requested by the student.  

Eligibility: Internships are for a period of approximately of three months. Each applicant will work with museum officials to determine the schedule for internship completion. Students must commit to complete the total number of internship hours including hours allocated for the weekly internship meetings (Weds at 3pm) and MAC events. In order to be considered for these internships, students must submit a completed MAC application together with all required materials on or before the posted deadline. Non U.S. citizens must offer proper visas and proof of alien status, which allows them to work in the United States as well as a letter from their school or academic institution giving them the clearance to apply to the program.

Minorities and low income students are encouraged to apply. Students from all backgrounds are encouraged to apply, with priority given to underrepresented and low income applicants and students from underserved or diverse backgrounds. A lottery for applicants that don’t fall under these categories is then conducted.

Internship Positions are available in various areas throughout the Peabody Essex Museum. Internship activities will vary based on the department for which an intern works. Every effort will be made to place students in their preferred department. Available departments are listed in the attachment below. The following is the application check list:

  1. A full resume of your education and employment
  2. Two recommendation letters (no family members)
  3. An Official transcript (first semester college students provide high school transcript)
  4. TransUnion/CORI form (for background check)
  5. PEM Employment form
  6. MAC application form

Following a review of written applications, a limited number of individuals will be invited for an interview by the prospective supervisor. Applicants will not be accepted into the program until a formal in-person interview is conducted within one month of the application deadline.    

Semester Application Deadline Internship Begins
Fall 2008 July 16, 2008 Sept. 15, 2008
Winter/Spring 2009 Nov. 16, 2008 Jan. 26, 2009
Summer 2009 April 16, 2009 June 8, 2009

MAC Forms and Applications (PDF Format):
MAC High School Application | MAC College Application
MAC PEM Departments | PEM Employment form | Acxiom/CORI form

Your completed application along with the required materials must be submitted on or before the specified deadline date to:
Peabody Essex Museum, East India Square, Salem, MA 01970
Attn: Rosario Ubiera-Minaya


Any questions should be directed to Ms. Rosario Ubiera-Minaya, Museum Action Corps Manager at: rosario_ubiera-minaya@pem.org



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